iParq and AWA Working Together
Nationally licensed, Modern approach, Self-service tools, Brand continuity | Unmatched Partnership
Modern Mobility Meets Modern Engagement
Both founded in the 1990s, iParq and AWA have each spent more than 25 years helping organizations use technology to streamline operations and enhance the way they connect with people. From managing client requirements to facilitating responsible consumer interactions, both companies share a legacy of innovation and a focus on simplifying complex interactions.
iParq pioneered digital parking management by bringing permits and citations fully online in 2001—setting a new standard for operational efficiency and transparency. Today, iParq’s secure, cloud-based platform empowers municipalities, universities, government agencies, and private operators to manage every aspect of parking with confidence—from permits and enforcement to invoicing and events.
AWA revolutionized the consumer recovery process with a digital-first engagement strategy, aligning communication methods with modern preferences. Through email, text, and chat—supported by industry-leading technology and a consumer self-service portal—AWA delivers efficient, respectful, and effective interactions that protect relationships while maximizing compliance and resolution.
A Unified Vision for the Modern Consumer Experience
Together, iParq and AWA deliver a comprehensive, end-to-end enforcement and recovery solution—from citation issuance to account resolution. When a citation is created within iParq’s enforcement platform, clients can effortlessly engage AWA’s advanced recovery systems to take delinquent accounts seamlessly through follow-up and resolution, ensuring every step remains compliant, efficient, and consumer-friendly.
This partnership closes the loop between parking management and consumer engagement, offering organizations a smarter, more collaborative way to provide a service and retain customers when resolving a past due account.
Innovation That Works for Everyone
The collaboration between iParq and AWA goes beyond technology—it’s about reimagining how organizations and consumers interact. By combining decades of experience, modern technologies, and a shared commitment to service, we’ve created a partnership that prioritizes clarity, respect, and results.
Together, we’re shaping the future of parking and mobility—making it easier for organizations to operate efficiently and for consumers to resolve financial obligations through modern, trusted, and accessible channels.
Benefits to AWA Clients
Client Access Portal
Looking for a Real-time Performance Dashboard? File drop off? Account visibility? Reports to download? A place to post direct payments? You can have all that and more!
Reporting
Get the information you need when you want it, where you want it. We have standard or custom reports and we can email them direct or drop them in your Client Access portal.
Faster Remits
Our software has native electronic remitting functionality which means the funds we collect for you go into your bank account immediately upon your remit requirements.