Our Philosophy
Our communication and interaction practices are as modern as our technologies
We All Want the Same Thing
The debt recovery industry gets a bad reputation for bygone years. Before competent oversight, there were legitimate gripes based on some bad actors, but they were always the exception to the rule.
Most collection agencies today are still run by family legacies - the children or grandchildren of the original founders. True small businesses, embedded in their communities and highly active in its economy. You will find agency owners in the Chamber of Commerce, your local Rotary Club, or on the board of non profits because we serve communities first.
AWA is run by a group of industry experts driven by the goal to design and implement the most efficient, consumer-friendly strategies that benefit the economy and our consumers' credit. Collectively, we have nearly 100 years of experience in this market, representing executive leadership, agency management, computer coding, law, and even sales & marketing - but we're not quite sure how useful he is.
All kidding aside, it is our goal as the executive team, combined with our agency leadership, that we create a safe, respectful, productive and mutually beneficial space for every account holder we assist in managing their delinquent debt(s). So even though it would seem we are in the middle of two parties whose desires are opposed, in the end we are all paddling in the same direction. Everyone wants resolution to an account and it is our job to find the best way to reach that outcome.
Office Leadership
Teresa
Office Manager
Charismatic, bilingual, endlessly positive and encouraging, Teresa brings stability and organization to the office while keeping a tight ship on course.
Corinne
Client Services Director
AWA's clients need just as much attention and affection as the consumers and patients we interact with every day. Corinne makes it look easy.